Honey Bloom is a honeycomb puzzle game by the independent developer Jo Minjun. If you have a problem or a question, send us an email.
Contact: alswns9288@gmail.com
In your email, include your device model, OS version, app version, and the level and situation where the problem occurred. This information helps us find the problem faster. The app version is in Settings.
The app keeps game progress and currency only on your device. When you delete the app, this data is deleted too. You cannot restore it.
No. The app does not support this yet.
If the reward did not arrive after you watched the whole ad, open the app again. If the reward still does not arrive, send us an email with the time when you watched the ad.
In the app, go to Settings > Delete account. This deletes your league records, nickname, profile picture and anonymous account on the server. It also deletes the game progress, petals and items on your device. You cannot undo this.
If the app cannot confirm that the server deletion is complete (for example, because of a connection problem), the app does not delete the data on your device. Some of your server records can already be deleted. Check your connection and try again.
In rare cases, the app cannot verify your account. Then the app deletes only the data on your device. Your league records, nickname and profile picture stay on the server. Send us the nickname that you saw in the league and when you played. We find the records and delete them. For more information, see the Privacy Policy.